The Merchant Profile page displays general information about your payment gateway account, including the payment methods you accept, the value-adding services you are signed up for, your type of business, and your reseller’s contact information. From this page you can also review the agreements and fees for your payment gateway services, as well as view your account’s Risk Reserve settings (applicable only if eCheck.Net® is enabled).
General information for your account is displayed at the top of the Merchant Profile page. This information includes your business's name, Payment Gateway ID, Address, Phone Number, Fax Number, Billing Status, Active Since date, and Billing Balance.
To edit general account information for your account:
Step 1: Click Edit Business Information at the top right of the page. The Edit Business Information page opens.
Step 2: Update any incorrect or missing information in the available fields: Address, City, State/Province, ZIP Code, Country, Phone Number, Fax Number, Products Description, website Address, and Shopping Cart Solution.
Note: Text fields with an asterisk (*) are required.
Step 3: Click Submit to update the information or click Cancel to cancel the action. The Business Information Edited Successfully window opens indicating that your business information has been successfully updated.
Step 4: Click Continue to return to the Merchant Profile page.
Payment Methods
This section lists the payment methods enabled for your account. You can also view any Risk Reserve settings for your account by clicking on the link displayed in this section (available only if eCheck.Net is enabled for your account).
Payment Gateway — The credit cards accepted for your payment gateway account, and the name of your credit card processing service . Possible statuses are Enabled or Not Enabled. Click View Configuration see how your payment processor is configured for your merchant account.
eCheck.Net — The type of eCheck.Net transactions enabled for your account: ARC, BOC, CCD, PPD, TEL, and/or WEB. Possible statuses are Enabled, Not Enabled, Pending, Approved, Not Approved, Merchant Declined, and Disabled.
You can also view the agreement and fees associated with the payment methods configured for your account at any time by clicking on the Agreement and Fees links displayed for each payment method.
Additional Services
This section lists the additional value-adding services available for your payment gateway account. For each service listed, a service status of Enabled, Pending, or Not Enabled is displayed.
Automated Recurring Billing™ (ARB) — The ARB service allows you to create and manage automatic recurring billing transactions, or “subscriptions” for the sale of goods or services to your customers.
Advanced Fraud Detection Suite™ (AFDS) — AFDS is a powerful, rules-based set of transaction filters and Internet Protocol (IP) address tools designed to help merchants identify, manage, and prevent fraudulent transactions.
Customer Information Manager (CIM) — CIM allows you to store your customers’ sensitive payment information on our secure servers for use in future transactions.
Account Updater - This report details certain types of payment profile updates made for a specific time period.
Expanded Credit Capabilities (ECC) — ECC allows you to submit refunds for original transactions that were not processed through the payment gateway. To apply for ECC, please fill out and submit the Request for Expanded Credit-Return Capabilities form.
Simple Checkout — Simple Checkout allows you to create Buy Now and Donate buttons that allow your customers to purchase any quantity of one item using our secure, hosted payment form.
Verified Merchant Seal — When displayed on your site, the Verified Merchant Seal can increases customer confidence that their transactions are being processed according to the highest security standards.
You can also view the agreements and fees associated with additional value-adding services enabled for your payment gateway account by clicking on the Agreement and Fees links displayed for each value-adding service. If one of the additional services listed is not enabled, click either Sign Up or More Info to learn more about that particular service.
Business Information
This section lists additional business information configured for your payment gateway account.
Product Type—The type of credit card processing configured for the payment gateway account.
Card Not Present (CNP) —� A credit card is not physically presented to a merchant at the time of the transaction. CNP applies to e-commerce merchants, such as those that operate through websites or from mail order/telephone order (MOTO) locations.
Card Present (CP) — A credit card is physically presented to a merchant by the cardholder at the time of the transaction. CP applies to retail and mobile merchants.
Product Description—A brief description of the products or services your business provides.
Market Type—The manner in which you conduct business: E-commerce, Retail, Mail Order/Telephone Order (MOTO), or Mobile.
Website Address—A full URL or website address. URLs must begin with either http:// or https://.
Shopping Cartd—An Internet service or software that manages a merchant's website check out process.
Reseller Contact Information
This section lists the following contact information for your reseller or payment gateway provider: name, address, and phone number.