The Risk Reserve page displays general information about your payment gateway account, the payment methods you accept, and your account’s Risk Reserve settings (applicable only if eCheck.Net® is enabled).
General information for your account is displayed at the top of the Risk Reserve page. This information includes your business's name, Payment Gateway ID, address, phone number, fax number, Billing Status, Active Since date, and Billing Balance.
Payment Methods
This section lists the payment methods enabled for your account.
Payment Gateway — The credit cards accepted for your payment gateway account. Possible statuses are Enabled or Not Enabled.
eCheck.Net – The type of eCheck.Net transactions enabled for your account: ARC, BOC, CCD, PPD, TEL, and/or WEB. Possible statuses are Enabled, Not Enabled, Pending, Approved, Not Approved, Merchant Declined, and Disabled.
You can also view the agreement and fees associated with the payment methods configured for your account at any time by clicking on the Agreement and Fees links displayed for each payment method.
Risk Profile
If a risk reserve is established for your eCheck.Net account, this section lists your reserve settings. These settings are determined during the underwriting of your eCheck.Net account. The purpose of the risk reserve is to cover potential costs incurred from high risk or chargebacked transactions.
Funds Holding Days—The number of days funds for charge transactions are held in risk reserve before they are deposited into your merchant bank account.
Monthly Volume Limit—The monthly dollar amount allowed for the total amount of eCheck.Net charge and refund transactions processed through the payment gateway account.
Maximum Transaction Size—The maximum dollar amount allowed for a single eCheck.Net transaction.
Risk Reserve Method—If applicable for the payment gateway account, the method by which transaction funds are held in the risk reserve sub-account to cover possible returns or chargebacks:
Fixed Reserve – The reserve balance is established by either, (1) the receipt of a lump sum deposit from a merchant, or (2) the withholding of funds from each batch settlement at a fixed reserve rate until the reserve balance reaches a set reserve amount. A Fixed Reserve can also be established by a combination of lump sum deposit and withholding of settlement funds.
Rolling Reserve – The reserve balance is established by the withholding of a percentage of funds from each batch settlement. With a Rolling Reserve, no set reserve amount or cap is specified. Rather, the amount withheld is retained for a specified number of Reserve Holding Days and then deposited to the merchant’s bank account.
Reserve Rate—If applicable for the payment gateway account, the percentage of funds that are held in the risk reserve sub-account from each batch settlement processed.
Reserve Holding Days—If applicable for the payment gateway account, the number of days funds are held in the risk reserve sub-account before becoming eligible for deposit into a merchant bank account. This setting applies to rolling reserves.
Reserve Balance—If applicable for the payment gateway account, the amount of funds currently held in the risk reserve sub-account.