The Search ARB Subscription summary page displays the results of a subscription search.
To refine your search, click the Back button in your browser window. The Search ARB Subscriptions page opens with the criteria used in your most recent search.
View Subscriptions
All ARB subscription files are displayed in descending order by Subscription ID and include the following information:
Subscription Name—The merchant-assigned name for a subscription.
Subscription ID—The identification number assigned to a subscription by the payment gateway.
Subscription Status—The processing status of a subscription.
Active - The subscription is being processed successfully according to schedule.
Suspended - The subscription is currently suspended due to a transaction decline, rejection, or error. Suspended subscriptions must be reactivated before the next scheduled transaction or the subscription will be terminated by the payment gateway.
Terminated - The suspended subscription has been terminated by the payment gateway. Terminated subscriptions cannot be reactivated. If necessary, they can be recreated.
Canceled - The subscription has been manually canceled by the merchant. Canceled subscriptions cannot be reactivated. If necessary, they can be recreated.
Expired - The subscription has successfully completed its billing schedule. Expired subscriptions cannot be renewed.
Created Date & Time—The date and time the subscription was created. The time displays according to the time zone set for your account.
Customer Name—The name of the customer associated with the transaction.
Payment Method—The credit card or bank account number used for a transaction.
Payment Amount—The recurring amount to be charged to the customer's credit card or bank account.
Payment Count—The number of recurring payments, or transactions, already successfully processed for the subscription.
Sort Subscriptions
By default, subscriptions are sorted in descending order by Subscription ID. Clicking on a column header will sort the result set in descending order according to the data in that column. Clicking again on the same column header will resort the result set in ascending order. An arrow next to the column header indicates the current sort order for the result set. An up-arrow indicates that the sort is ascending (A-Z) and a down-arrow indicates that the sort is descending (Z-A).
Click the Next and Prev links at the top right of the table to navigate backward and forward through the list of subscriptions. You can also use the View All option (at the bottom left of the page) to see all the individual subscriptions on a single page. This is recommended only if your summary contains 50 or fewer subscriptions.
To view more details for a subscription, click the Subscription ID. The ARB Subscription Detail page opens.
To begin a new subscription search, click Search Again to return to the Search ARB Subscriptions page.