The Transaction Detail page allows you to review the complete details of an individual transaction.
From this page, you may also do the following:
A summary of the transaction and its status is reported at the top of the page.
Transaction ID—The unique identification number assigned to a transaction by the payment gateway.
Transaction Status—The current processing status of a transaction. For a complete list of possible values, see the topic Transaction Status.
If an order contains several partial payments, the top of the page shows the order number, followed by the order status. All transactions entered for this order are listed, showing Transaction ID, transaction status, and approved amount for each line item.
Note: The order number is the same number identified as splitTenderID in AIM and SIM.
Settlement Information
This section describes information regarding the settlement of this transaction. This information is not provided for unsettled transactions.
Settlement Amount—The total settled amount of a transaction.
Settlement Date/Time—Date and time the transaction was picked up and sent for settlement. The time displays according to the time zone set for your account.
Business Day—The day that a transaction is batched by the payment gateway and sent to the processor for settlement. In most cases this should be the same business day the transaction was captured. The end of the business day is defined by the Transaction Cut-Off Time setting in the Merchant Interface. For example, if the transaction cut-off time for your account is configured as 3:00 PM, then all transactions submitted after 3:00 PM are accounted for on the next business day.
Batch ID—A payment gateway-assigned identification number that represents a group of transactions gathered for submission to the credit card and bank account transaction processing networks for settlement.
Authorization Information
This section describes information associated with the authorization of the transaction.
Authorization Amount—The transaction amount sent to the processor for authorization. This amount is reserved against the available balance of a customer’s credit card and might differ from the total amount actually charged to the customer.
Submit Date/Time—Date and time the transaction was submitted to the payment gateway. The time displays according to the time zone set for your account.
Authorization Code—A code assigned to the transaction by the processor indicating its authorization status.
Reference Transaction ID—The original transaction ID of the transaction being refunded. “Not Applicable” appears for all other transaction types.
Transaction Type—A Yes (Y) or No (N) value indicating whether the transaction belongs to an ARB subscription.
Address Verification Status—A code and description that indicate the Address Verification Service (AVS) results returned by the processor for a transaction.
Card Code Status—A code and description that indicate the card code verification (CCV) results returned by the processor for a transaction.
CAVV Result Code—The cardholder authentication verification value (CAVV) result code from the issuer. Applies only to Verified by Visa transactions.
Fraud Score Applied—This is specific to the FraudScreen.Net service. The fraud score associated with a transaction is a number between 0 and 1000 and represents the overall fraud risk. The higher the number, the riskier the transaction.
Recurring Billing Transaction—A Yes (Y) or No (N) value indicating whether the transaction is single (N) or recurring (Y).
Partial Capture Status—This is specific to Visa transactions. A Yes (Y) or No (N) value indicating whether a partial reversal was executed against a transaction.
Customer IP—The Internet Protocol (IP) address from which a transaction is submitted.
Payment Information
This section describes the payment method used for the transaction.
For credit card transactions, the following information is displayed in this section:
Card Type—The type of credit card or eCheck.Net used for a payment or refund. For a list of possible values, see the topic Card Type.
Credit Card Number—The number associated with a cardholder account.
Expiration Date—The month and year a credit card expires. This number is fully masked by the payment gateway.
Total Amount—The total amount charged or refunded to the customer’s credit card or bank account.
Note: For data security, the customer's credit card number and expiration date OR ABA routing number and account number appear fully or partially masked.
Order Information
This section describes specific order information associated with the transaction. If no order information was provided, these fields are blank.
Invoice Number—The merchant-assigned invoice number associated with the transaction.
Description—A description of the transaction or order.
Itemized Order Information
This section provides detailed information for each item included in the transaction.
Item—A short description of an item purchased.
Item Description—A detailed description of an item purchased.
Item Quantity—The quantity of an item purchased.
Unit Price—The cost of an item per unit.
Taxable—A Yes (Y) or No (N) value indicating whether the item is subject to tax.
Note: You can view or hide the Itemized Order Information section by clicking either View Itemized Order Information or Hide Itemized Order Information, respectively.
Customer Billing Information
This section describes the customer’s billing information associated with the transaction. The fields in this section include: Customer Name, Company, Address, City, State/Province, ZIP Code, Country, Phone Number, Fax Number, Email Address, Customer ID, Customer Type, Customer Tax ID/Social Security Number, Driver's License Number, Driver's License State, and Driver's License Date of Birth (DOB).
If no customer billing information was provided for the transaction, these fields are left blank.
Shipping Information
This section describes the shipping information associated with the transaction. The fields in this section include: Customer Name, Company, Address, City, State/Province, ZIP Code, Country, and Phone Number.
If no shipping information was provided the specific transaction, these fields are left blank
Additional Details - Level 2 Data
This section describes additional information that may be associated with a transaction. This information is typically entered to support Level 2 Data requirements for credit cards.
Tax—An additional fee to cover state or other merchandise tax. This fee must be included in the total amount of the transaction.
Freight—An additional fee to cover the merchant’s shipping costs. This fee must be included in the total amount of the transaction.
Duty—An additional fee for imported or exported merchandise. This fee must be included in the total amount of the transaction.
Tax Exempt Status—A Yes (Y) or No (N) value indicating whether the transaction is tax exempt.
Purchase Order Number—The transaction purchase order number.
If no Level 2 data was provided for the transaction, these fields are left blank.