Create a New Subscription from a Previous Transaction

You can create a new ARB subscription using the payment information from a recent, successfully authorized transaction.

Note: The payment processing associations that regulate electronic check transactions require that you have the appropriate authorization from the customer to submit a recurring eCheck.Net transaction to the payment gateway.

To create a new subscription from a previous transaction:

Step 1: Perform a Transaction Search to find the previous transaction from which you would like to create a new subscription.

Step 2: Click the Transaction ID for the transaction you would like to use. The Transaction Detail page opens.

Step 3: Click Create ARB Subscription from Transaction. The Create New ARB Subscription page opens and is populated with customer and payment information from the  transaction.

Note: The Create ARB Subscription from Transaction link only appears when transaction and payment data for the original transaction is still available (full cardholder data is only stored for 180 days.) If this link does not appear on the Transaction Detail page, the new subscription will need to be entered manually on the Create New ARB Subscription page.

Step 4: Modify or enter any remaining subscription information as necessary. For more information about the subscription fields, refer to the Create a New ARB Subscription topic.

Step 5: Click Submit. The new ARB subscription is created.

Note: You can create a new subscription from any previous transaction type (for example, Authorization Capture or Credit). However, subscriptions will only be processed as Authorize Capture.

 

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