Create a New ARB Subscription from a Previous Transaction

The Transaction Detail page allows you to create a new ARB subscription based on the information from an eligible previous transaction. This is a useful tool for quickly creating a new subscription when the customer and payment information already exist in the payment gateway.

 

To create a new ARB subscription from a previous transaction:

Step 1: Click Create ARB Subscription from Transaction. The Create New ARB Subscription page opens and is populated with customer and payment information from  the previous transaction.

Note: This link only appears when original transaction and payment data is still available in the payment gateway’s database. (Full sensitive cardholder data is only stored for 180 days). If this link does not appear, the subscription needs to be entered manually on the Create a New ARB Subscription page.

Step 2: Modify or enter any remaining subscription information as necessary. For more information about the subscription fields, refer to the Create a New ARB Subscription topic.

Step 3: Click Submit. The new ARB subscription is created.

Note: You can create a new subscription from any transaction type (for example, Authorization Capture or Credit). However, subscriptions can only be processed as Authorize Capture.

 

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