The Transaction Statistics Report allows you to view statistical processing information by payment method for a given settlement batch or date range. The report summarizes the charges, refunds, declines, voids, chargebacks, returns and/or errors associated with the settlement batch(es) selected. Merchants that use a host-based processor, (for example, FDC Omaha) also see totals as reported by their host processor.
To view a transaction statistics report:
Step 1: Select the transaction type you would like to view from the Transaction Type drop-down list.
Settled Transactions – When selected, the report displays transactions submitted for settlement with a certain batch, including successfully settled, declined, voided, and errored transactions.
Declined Transactions - When selected, the report displays transactions in a certain batch that were declined or experienced an error during processing. This includes transactions that were declined due to Card Code or AVS mismatch. Successfully settled transactions do not appear in this report.
Step 2: Select a settlement batch date or date range from the Start Date and End Date drop-down list(s).
Note: You can select any date range up to three months in length.
Step 3: Click Run Report.
The Transaction Statistics report opens, listing transaction statistics by card type for the selected settlement batch.