Your account statements include entries for payment gateway services activity and billing. The payment gateway uses several different sub-accounts and their corresponding statements to manage funds for your transaction processing and billing.
IMPORTANT: According to your payment gateway account configuration, you might see more or less than the basic four statements listed below. For more information, please contact Customer Support.
Billing Statement – This statement tracks monthly billing for your payment gateway service fees.
Billing Reserve Statement – This statement tracks funds withheld from batch settlement funds for payment gateway service fees. These funds are applied toward your monthly billing.
Settlement Statement – This statement tracks all funds received from batch settlements.
Reserve Statement – This statement tracks a percentage of batch settlement funds withheld to cover potentially high risk transactions.
Tax Invoices – This statement lists all taxes generated for your account for the past six years. Tax invoices are only visible to UK, European and Australian accounts.
These sub-accounts or statements interact with each other to track the movement of funds from transaction settlement to services billing. For example, you will see a transfer between the Settlement Statement and Billing Reserve Statement when funds are assessed for transaction fees.
IMPORTANT: Only those statements that are applicable to your payment gateway account configuration are displayed. In some cases, additional statements might be displayed. For more information, please contact Customer Support.