In the event that your payment gateway account is configured with a Risk Reserve, your Reserve Statement tracks funds that are held by the payment gateway to cover potential costs incurred from high risk or chargebacked transactions.
The following information is presented on the Reserve Statement:
Current Outstanding Balance – The amount of funds currently in your Reserve sub-account.
Date – The date of the statement entry.
Type – The type of action taking place for your Reserve sub-account. For example, Transfer.
Item – The specific item or action taking place. For example, Intra Account Transfer.
Item Description – Any additional description of the item. For example, eCheck Settlement.
Amount – The amount being transferred into or out of your Reserve sub-account. If this amount appears in parentheses, funds are being transferred out of the account and the Account Balance is decreased by the same amount.
Account Balance – The current dollar amount in your Reserve sub-account.
The amount of funds held in your Reserve sub-account depends on your risk settings. To view these settings, go to the Merchant Profile page and click the Risk Reserve link.