Suspicious Transaction Filter

The Suspicious Transaction Filter allows you to manage suspicious transactions using a complex set of criteria determined through extensive research performed by our Fraud Management Team. These criteria are unique to the payment gateway’s transaction history and its merchants and are used to detect and identify certain types of suspicious transactions. Because this filter is managed by the Fraud Management Team, no custom settings are available.

The filter status, Filter Enabled, Filter Disabled or Not Configured appears at the top of the page.

To enable the Suspicious Transaction Filter:

Step 1: Click the Enable Filter check box at the top of the page. Or, to disable the Suspicious Transaction Filter, make sure that the Enable Filter check box is deselected.

Step 2: Click the radio button next to the appropriate Filter Action for this filter.

• Process as normal and report filter(s) triggered

• Authorize and hold for review

• Do not authorize, but hold for review

To protect you from declining valid transactions, the “Decline the transaction” filter action is not available for the Suspicious Transaction Filter. This is because of the higher probability that valid transactions might trigger this filter since it is based on a more general set of criteria.

Note: In the event that a transaction triggers more than one filter, and each filter is configured with a different action, the most severe filter action will be applied to the transaction. For example, you might configure filter A to decline all triggered transactions, and filter B to authorize but hold all triggered transactions. If a transaction triggers both filters A and B, it will be declined rather than authorized and held for review.

Step 3: Click Save to save your settings or click Cancel to cancel the action.

Your saved settings are applied immediately to all transactions screened by the Advanced Fraud Detection Suite.