The IP Address Blocking tool allows you to specify Internet Protocol (IP) addresses that you would like to block from submitting transactions to your payment gateway account.
Note: If you are using Advanced Integration Method (AIM), you need to pass the Customer IP Address (x_customer_ip) in order to use the IP Address Blocking tool. For more information, talk your Web developer or the person who performed your integration.
The filter status, Filter Enabled, Filter Disabled or Not Configured appears at the top of the page.
To enable the IP Address Blocking Tool:
Step 1: Click the Enable Filter check box at the top of the page or, to disable the IP Address Blocking Tool, make sure that the Enable Filter check box is deselected.
Note: If you choose to disable this filter, the IP addresses previously entered will still be saved.
Step 2: To add an IP address to the IP Address Block List, enter the first set of digits (up to three) of the IP address in the first text field, the next set of digits in the second text field and so on, then click Add››. You can have up to 500 IP addresses in your IP Address Block List.
Note: You must list at least one IP address in order to enable this tool.
Step 3: To add an IP address range, enter the beginning IP address in the fields provided, following the instructions in Step 2. Then enter the third and fourth set of digits of the desired ending IP address in the fields provided. You cannot enter the first two sets of digits for the ending IP address. Click Add›› to add the range to the list.
Example: You want to block transactions from IP address 111.222.121.212 to IP address 111.222.121.255.
For the beginning IP address, enter 111 in the first field, 222 in the second field, 121 in the third field and 212 in the fourth field.
For the ending IP address, the first and second fields are not editable (the masked numbers represent the first two fields from the beginning IP address, in this case, 111 and 222). Enter 121 in the third field and 255 in the fourth field.
Note: If you choose to disable this filter, the IP address range previously entered is still saved.
Click Add.
Step 4: To remove an IP address or an IP address range from the list, click on the IP address or range you would like to remove on the right side of the page and click ‹‹Remove.
Note: Be cautious when blocking IP addresses that might be dynamically assigned to online customers, such as America Online, Inc. (AOL®) IP addresses. For more information about AOL IP addresses, please see http://webmaster.info.aol.com/proxyinfo.html.
The Total IP Address Count indicates the number of IP addresses currently included in the IP Address Block List.
Step 5: Click Save to save your settings or click Cancel to cancel the action.
Your saved settings are applied immediately to all transactions screened by the Advanced Fraud Detection Suite.
Transactions that are rejected by the IP Address Blocking tool are blocked entirely by the payment gateway. They are not tracked, nor are they available for review.