Automatic Retry

When you enable Automatic Retry, Authorize.Net suspends ARB subscriptions if their most recent payment is declined. After you update the subscription’s payment information, we will automatically retry the most recent declined payment. We will retry the subscription automatically every night at 2 am while it still has billing occurrences left. ARB with Automatic Retry will never terminate your subscriptions due to delays in updating the subscription.


Check with your solution provider or web developer to confirm they do not attempt to manually recharge failed ARB transactions, to avoid potential double-billing.  


This functionality must be enabled for your account, and after being enabled, it cannot be disabled.


To enable Automatic Retry:


  1. Log into the Authorize.Net Merchant Interface and navigate to Tools > Automated Recurring Billing.
  2. In the Settings area, click Enable Automatic Retry.