This page allows Account Owners and Account Administrators to configure the users who should receive the Automated Recurring Billing (ARB) email notification.
You can select or deselect any of the existing users listed for your account to receive any of the listed ARB email notifications. The different types of ARB email notifications are:
Daily Transaction Summary – Receive a daily summary of transactions associated with your ARB subscriptions.
Failed Transaction Notice – Receive notification of failed transactions for your ARB subscriptions.
Subscription Due for Expiration – Receive notification of the upcoming subscription expirations.
Credit Card Expiration – Receive notification in advance of the expiration of credit cards associated with ARB subscriptions.
Subscription Suspension – Receive notification in the event that subscriptions become suspended due to a transaction decline, rejection, or error.
Subscription Expiration – Receive notification that subscriptions are expired.
Subscription Termination – Receive notification in the event that subscriptions are terminated by the payment gateway.
To configure an account user to receive email notifications:
Step 1: Click the check box to the right of the account user’s name and email address for each ARB email notification you would like him or her to receive. OR, to prevent an account user from receiving email notifications, deselect his or her check box.
Step 2: Click Save to save your changes or click Cancel to cancel the action.
All account users for your payment gateway account are listed on this page. If you would like email notifications to be sent to any person not listed, you need to create a new user account. To do this, click Add New Contact at the bottom of the page.
Note: Only Account Owners and Account Administrators are authorized to create new user accounts.
Transaction Response for Individual Payments in a Subscription
Once each scheduled transaction in a subscription has been submitted, you will receive an email from the payment gateway indicating the transaction status.
If you would rather receive a response in name/value pair format for each payment submitted, you can use the Silent Post URL feature in the Merchant Interface. The Silent Post URL acts as a “carbon copy” of the transaction results that are already sent for each transaction submitted to the payment gateway. When this feature is enabled in the Merchant Interface, the payment gateway will send a transaction response for every transaction to the specified URL. The Silent Post URL feature is the only way you can receive a name/value pair response for transactions in an ARB subscription.
For more information on how to configure the Silent Post URL in the Merchant Interface, see the Silent Post URL topic.
IMPORTANT: When the Silent Post URL feature is enabled, responses for both ARB transactions and regular transactions will post to the specified URL. To determine which transaction responses are for ARB transactions, you can search the response for the x_subscription_id ( Subscription ID) and the x_subscription_paynum (Payment Number) fields. These fields are only returned in the response for individual payments from an ARB subscription.