Cancel an Active Subscription

You can cancel a subscription at any time on the ARB Subscription Detail page.

IMPORTANT: Canceled subscriptions cannot be reactivated. Use this function ONLY if you need to permanently cancel a subscription from processing on the payment gateway. No further action can be taken for a canceled subscription. However, if the need arises, a subscription can be recreated.


To cancel an active subscription:

Step 1: Click Edit Subscription. The ARB Subscription Detail page reopens with editable fields.

Step 2: Click Cancel Subscription. A confirmation message appears asking if you would like to continue.

Step 3: Click Yes to continue or click Cancel to cancel the action.



Related Topics