Returned Transactions

The Returned Transactions Report lists returns for the criteria you selected (by settlement date, batch date or Transaction ID). Results include chargebacks (disputes from customers) or eCheck.Net® transactions that were returned after processing.

View Transactions

Sort Transactions

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View Transactions

The results for your report are displayed in descending order by Original Transaction ID, and include the following information:

Click the Next and Prev links at the top or bottom of the table to navigate backward and forward through the pages of records. You can also use the View All option to see all transactions on a single page. This is recommended only if the summary of transactions contains 20 or fewer records.

To view more details for a transaction, click the Transaction ID for the transaction you want to view. The Transaction Detail page opens.

Sort Transactions  

By default, the transactions are sorted in descending order by Original Transaction ID. Clicking on a column header will sort the transactions in descending order according to the data in that column. Clicking again on the same column header will re-sort the transactions in ascending order. An arrow next to the column header indicates the current sort order for the result set.

An up-arrow indicates that the sort is ascending (A-Z), and a down-arrow indicates that the sort is descending (Z-A). You can sort transactions by the following columns:  Original Transaction ID, Type, Return Code, Reason, Original Settlement Batch, Original Submit Amount, Returned Date, and Returned Amount.

 

 

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