Welcome to the Merchant Interface Online Help Files. These help files provide clear instructions on how to use each of the features of the Merchant Interface for your payment gateway account.
The help files are designed to provide you with quick, context-specific assistance no matter where you are in the Merchant Interface or what task you need to perform. By clicking on the help links available on the individual Merchant Interface pages, you will be immediately linked to the help file associated with that page. You can also use these help files for training purposes or for general quick reference.
The Merchant Interface Online Help Files include the features described below to help you easily find the information you need.
Main Toolbar
Contents – The Table of Contents displays a full list of the help files for the Merchant Interface. These files, or "topics", are arranged into books by functionality.
Search – The Search feature allows you to search for help topics by one or more keyword(s). All topics featuring the keyword(s) submitted will display in the left panel.
Glossary – The Glossary feature displays definitions for common terms in the Merchant Interface.
Frequently Asked Questions (FAQs) – The list of FAQs allows you to look up some of the most commonly asked questions on how to use the payment gateway.
Reference and User Guides – The Reference and User Guides page lists additional resources and links for helping you configure, maintain, and protect your payment gateway account.
Print Manual – The Print Manual button allows you to print all of the help files and glossary terms as one PDF document.
Print – The Print button allows you to print topics from the Merchant Interface Online Help Files.
Note: PDF files require Adobe Acrobat Reader for viewing. If your system is unable to view this file type you can download Adobe Acrobat Reader for free from Adobe's website.
Navigation Toolbar
The navigation toolbar at the top of the left panel allows you to view topics in a current book in the Table of Contents.
The Previous arrow button (pointing left) allows you to navigate to the previous topic in sequential order in the Table of Contents. ((If you want to navigate to the previous topic that you were viewing, use ALT-left arrow instead.)
The Next arrow button (pointing right) allows you to navigate to the next topic in sequential order in the Table of Contents.(If you want to navigate forward to a different topic that you were viewing, use ALT-right arrow instead.)
The Close button (a small ‘X’) allows you to close the left panel. To reopen the panel, simply click on any of the main toolbar buttons.
To go backward or forward to topics you recently viewed in different books, you need to use your browser’s Back and Forward buttons.
We hope you find the help files informative and useful. If you have any feedback regarding the help files, please tell us by using the Feedback feature in the Merchant Interface.