The Email Receipts page allows you to specify whether email receipts should be sent to customers upon a successful transaction. You can also configure the header and footer that will appear on the email message.
Note: Email receipts will only be sent in the event that the customer’s email address is submitted with the transaction. (If you would like to send email receipts for all transactions, you must require the Email Address field on your payment form.)
To send email receipts to customers:
Step 1: Click the check box labeled Email transaction receipt to customer (if email address is provided). When selected, emails are sent to addresses submitted with transactions. Leave this box deselected if you do not want to send email receipts.
Step 2: Click the check box labeled Email customer for each successfully authorized ARB generated transaction. When selected, emails are sent to addresses configured for ARB subscriptions at the successful authorization of recurring transactions. Leave this box deselected if you do not want to send email receipts for subscription-based transactions.
Step 3: Click Submit. A confirmation message indicates that your setting has been successfully applied.
Configure Email Formatting
You can also configure the header and footer text for email receipts.
To specify the header and footer text for email receipts:
Step 1: Enter the header and footer text you would like to include for the email receipt.
Note: The text fields allow you to enter up to 1500 characters.
Step 2: Click Submit. A confirmation message indicates that your setting has been successfully applied.